Aimit Fiber Return and Refund Policy
At Aimit Fiber, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward return and refund policy.
Returns
- You may return most new, unopened items within 30 days of delivery for a full refund.
- To initiate a return, please contact us at Sophie@aimifiber.com with your order number and reason for return.
- Returned items must be in their original packaging and condition.
Refunds
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7 business days and credited to your original method of payment.
Exchanges
- If you need to exchange an item for a different product, please contact us at Sophie@aimifiber.com to arrange the exchange.
Shipping Costs
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at Sophie@aimifiber.com with your order number and details of the issue. We will provide a replacement or refund as appropriate.
Contact Us
For any questions about our Return and Refund Policy, please contact us at Sophie@aimifiber.com.
